Your technology is only as secure as the people operating it.
The most sophisticated firewall in the world can be bypassed by a single employee who clicks the wrong link. Social engineering - phishing, vishing, pretexting, and physical intrusion - consistently accounts for a majority of initial access in real-world breaches. The question isn't whether your employees will be targeted. It's whether they'll recognize it when it happens.
NueSecure's Social Engineering service goes far beyond commodity phishing simulations. We design and execute realistic, targeted campaigns that mirror the tactics, techniques, and procedures of actual threat actors - giving you accurate data on your human attack surface and actionable intelligence to reduce it.
Comprehensive capabilities tailored to your security needs
A structured approach to delivering exceptional results, aligned with industry-leading frameworks including PTES, OWASP, MITRE ATT&CK, and NIST standards.
OSINT research on your organization, employees, suppliers, and public footprint to build realistic pretexts.
Develop attack scenarios tailored to your environment - executive impersonation, vendor fraud, IT helpdesk pretexts, physical access attempts.
Targeted email phishing with custom domains, lookalike pages, and credential harvest or payload delivery simulation.
Live voice calls impersonating IT support, executives, or trusted third parties to elicit sensitive information.
On-site attempts to gain unauthorized physical access using pretexting, tailgating, and social manipulation.
Not just click rates - analysis of which employee segments, departments, and awareness gaps drove susceptibility.
Custom training content recommendations based on actual campaign results.
Real-world examples of how we've helped organizations like yours
A community bank engaged NueSecure for a comprehensive social engineering assessment after a competitor suffered a BEC fraud incident. Our campaign identified that 31% of employees in the wire transfer department would provide account information to a convincing vendor impersonation call. This finding drove immediate policy and training changes that significantly reduced fraud risk.
A hospital system ran annual phishing simulations but continued to see high click rates. NueSecure's targeted spear phishing campaign - using specific department names, manager names, and realistic clinical system pretexts - revealed that generic training was ineffective for clinical staff under time pressure. We redesigned their training program around role-specific scenarios and reduced click rates by 68% in six months.
A SaaS company's IT helpdesk was successfully vished in a NueSecure engagement - our operator convinced a helpdesk agent to reset MFA on an executive account using a realistic pretext. This finding led to the implementation of strict out-of-band verification procedures for all privileged account changes.
Find answers to frequently asked questions about our Social Engineering & Adversarial Simulation services
Automated phishing simulation platforms send generic, templated emails that experienced users learn to recognize quickly. NueSecure's engagements use custom domains registered specifically for your assessment, tailored pretexts built from OSINT research on your organization, and multi-vector campaigns that test phone, SMS, QR codes, and physical access - not just email. The results are far more accurate reflections of your actual susceptibility.
When managed correctly, no. We recommend - and help design - a transparent post-campaign communication that frames the exercise as an investment in the organization's security and the employee's own awareness, not as a gotcha. Organizations that handle disclosure well consistently see higher employee engagement with security awareness programs.
We provide training recommendations and custom content development, but we don't deliver off-the-shelf LMS-based training. We focus on translating your specific campaign results into targeted, role-based awareness interventions. For organizations that want a comprehensive managed awareness program, we can recommend platform partners and help you design the program.
Yes. Executive-targeted spear phishing (whaling) and vishing assessments are available. These engagements require more intensive OSINT preparation and tighter rules of engagement given the sensitivity, but they address a real and disproportionate risk - executives are high-value targets who often have elevated access and bypass standard security controls.
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